Privacy Policy

Introduction

10outta10 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered photo transformation service available at 10outta10.ai (the "Service").

Information We Collect

Personal Information You Provide

• Account Information: Email address and password when you create an account
• Photos: Selfie images you upload for transformation processing
• Payment Information: Billing details processed through Stripe (we do not store your payment card details)

Information Collected Automatically

• Usage Data: How you interact with our Service, including pages visited and features used
• Technical Data: IP address, browser type, device information, and operating system
• Analytics Data: Service performance metrics and user engagement statistics

Information from Third Parties

• Payment Processors: Transaction status and payment confirmation from Stripe
• AI Services: Processing metadata from Google Cloud AI services

How We Use Your Information

We use your information to:

• Provide Our Service: Process your photos using AI transformation technology
• Account Management: Create and maintain your user account
• Payment Processing: Handle transactions and billing through Stripe
• Service Improvement: Analyze usage patterns to enhance our Service
• Communication: Send service-related notifications and updates
• Legal Compliance: Meet legal obligations and enforce our Terms of Service

Data Processing and Storage

AI Processing

Your uploaded photos are processed using Google's Gemini AI technology to generate transformations. During processing:

• Images are temporarily accessed by Google's AI services
• Processing occurs on secure Google Cloud infrastructure
• Original and transformed images are stored in Google Cloud Storage
• AI processing metadata may be retained for service optimization

Data Storage

• Images: Stored securely in Google Cloud Storage with encryption
• User Data: Stored in secure databases with industry-standard protection
• Backups: Regular encrypted backups ensure data recovery capabilities

Data Retention

• Account Data: Retained while your account is active
• Images: Stored for the duration of your account plus 30 days for recovery
• Transaction Records: Retained as required by law (typically 7 years)
• Analytics Data: Aggregated data may be retained indefinitely

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

• Google Cloud: For AI processing and file storage
• Stripe: For payment processing
• Infrastructure Providers: For hosting and technical services

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

Your Rights and Choices

Account Controls

• Access: View your account information and transformation history
• Update: Modify your account details at any time
• Delete: Request account deletion (see Data Deletion section)

Data Deletion

You may request deletion of your data by contacting us. Upon request, we will:

• Delete your account and personal information
• Remove your uploaded images from our storage
• Anonymize any remaining analytics data
• Note: Some data may be retained as required by law

Data Security

We implement comprehensive security measures including:

• Encryption: Data encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Monitoring: Continuous monitoring for security threats
• Regular Audits: Periodic security assessments and updates

International Data Transfers

Your data may be processed in countries other than your residence, including the United States where Google Cloud services operate. We ensure appropriate safeguards are in place for international transfers.

Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications for significant changes
• Updating the "Last Updated" date

Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

Email: michael@1000ventures.io
Website: https://10outta10.ai

Additional Rights by Region

European Union (GDPR)

If you are in the EU, you have additional rights including:

• Right to data portability
• Right to object to processing
• Right to lodge complaints with supervisory authorities

California (CCPA)

California residents have rights to:

• Know what personal information is collected
• Delete personal information
• Opt-out of the sale of personal information (we do not sell personal information)

Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate.